This is how you can reach us in beautiful Hessenland!

Personal relationships and time together are very important to us at SHIFT. That’s why we will be on our SHIFT team time from June 13th to 14th, 2024 and will not be available. No orders will be processed or shipped during this time. Our callback service will be open until 4 p.m. on June 12th, 2024.

From Monday, June 17th, 2024, we will be available again as usual and will take care of your request as quickly as possible.

Thank you for your understanding.

Support, orders and other topics

Do you have a question about us, our SHIFTPHONES or other products? We have summarized many answers for you in our Help section. If you can’t find what you’re looking for there, you can reach us via our Contact form, which also gives you the option of contacting us by phone and arranging a callback.


Information, images and contact options for press inquiries can be found in our press area.

Repair cases

Repair cases can be submitted and orders picked up by making an appointment with customer support.


Campus 7
34590 Falkenberg

Would you like to visit us on site?

Our small village shop, the Gänsemarkt, has been in Falkenberg since 2023. There you can look at our devices, test them and buy them directly. We offer advice on our products here every Thursday from 9 a.m. to 6:30 p.m.

Opening times Gänsemarkt (SHIFT store)

Thursday: 9:00 a.m. to 6:30 p.m. (advice and sales)
Friday: 9:00 a.m. to 6:30 p.m. (sales only)
Saturday: 7:30 a.m. to 5:00 p.m. (sales only)
Sunday: Café only (no sales!)

Arrival by car

Coming from the north (Kassel) or south/east (Frankfurt/Erfurt) on the A7 (exit no. 83 Malsfeld). Continue on the L3224 towards Homberg (Efze) to the Hombergshausen junction and then on to Falkenberg.

Coming from the west (Dortmund), change from the A44 to the A49 at the Kassel-West junction. At exit no. 12 (Felsberg) take the B254 towards Wabern. From Wabern continue on the B254 towards Homberg (Efze)/Frielendorf until you reach the town ‘Hebel’. Turn left here to Falkenberg.

Coordinates of the SHIFT campus:
51.070978989977036, 9.395607751583018

There are no parking facilities on the SHIFT campus. There are parking spaces opposite the Gänsemarkt, and you can find more parking spaces on Parkstrasse (see picture below).

You can find fast charging stations for your electric car at the Malsfeld autohof, in Homberg (Efze) and in Fritzlar.



Arrival by train or public transport

If you are travelling by train, we recommend the destination station Wabern (Bz Kassel). From here, take bus line 457 to the ‘Falkenberg Kindergarten’ stop. If you don’t mind a 30-minute walk (approx. 1.5 km), you can also take the more regular bus line 450 from Wabern to the ‘Hebel Ortsmitte’ stop. From here, you can walk uphill to Falkenberg.

Depending on the day of the week and the time of day, you should check in advance whether and at what time line 457 runs. Alternatively, the AST 457 (call-and-collect taxi) is available, which can be ordered via the number 0800 9390800 (note: up to 30 minutes before departure | Sun – Thu 7 a.m. – 9 p.m., Fri – Sat 7 a.m. – midnight).

For an environmentally friendly journey, we would like to refer you to the Cleverroute portal.